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Dispatch & Support Active

All systems operational across India

Avg. Response Time

< 2 Hours on business days

100% Non-Toxic & Safe

Safe for humans, dogs & cats

Helpline Assistance

+91 78780 70749 (9 AM–6 PM)

Help Center Categories

Select an option to open its dedicated page

Each option opens its own dedicated sub-page with interactive tools, forms, and guides.

14 Support Modules

Product Information

Coverage areas (1500–3500 SQ. FT.), models, technical specs, frequency sweeps, and official pricing.

4 Models Official Specs

Product Installation

Step-by-step setup guides, 20–50cm elevation guidelines, obstacle clearance, and dos & don'ts checklist.

Step-by-Step Dos & Don'ts

Download Manuals (User + Installation)

Download User Handbooks & Installation Diagrams for F1-EI86HC, FS-25, F2-EI07ID & 13R-DUO in PDF.

User Manual Installation PDF

Warranty Registration

Activate your 1-Year official replacement warranty with serial number, invoice details & purchase platform.

1-Year Warranty Instant e-Certificate

Order Tracking

Select courier service partner from all Indian couriers with direct links, check live AWB docket status.

All India Couriers

Product Not Working

Self-diagnostic checks for power & LED. Submit doorstep replacement or factory repair claims.

In Warranty Out of Warranty

Online Quotation

Add multiple device models, automatic quantity discounts (5%–45% Off), GST calculation & 15-day validity.

B2C Retail B2B Business

B2B Bulk Quantity Buyer

Complete B2B Online Quotation options for warehouses, food factories, agricultural facilities, and institutions.

Wholesale Slabs GST Invoice

Dealers And Distributors in India

Verified stockists in Gujarat, Maharashtra, Delhi NCR, Karnataka, and regional distribution partners.

Pan-India Network Authorized Hubs

Earth Innovation Rewards Program

Get 250 EI Coins Free on signup (1 Coin = ₹1). Earn 100 Coins on every prepaid order with lifetime validity.

250 Free Coins 1 Coin = ₹1 INR

Other Queries

Submit custom support tickets for pre-sales inquiries, billing questions, or international export shipments.

Helpdesk Ticket

FAQs

All 95 questions with live keyword search and animated drop-down scroll accordions.

95 Answered Drop-Down Scroll

Blogs

Expert articles on ultrasonic rodent science in a lightly orange and lightly blue 3-column alternating grid.

Single Line 3 View हिन्दी लेख

Policies & Legal

Terms & Conditions, Shipping & Returns, Company Policy, Privacy Policy, and Official ISO/CE Certificates.

5 Legal Options ISO 9001:2015

Product Information & Official Models

Standard specifications, coverage areas, and official GST-inclusive unit prices for Earth Innovation Strong Wave Repellers.

MODEL: F1-EI86HC

Coverage Area 1500 SQ. FT.

Model: F1-EI86HC

Rs. 3,499.00 (Per Unit, GST Inc.)

Coverage 1,500 Sq. Ft.
Frequency 20 kHz – 65 kHz (Sweep)
Power Usage 2.5 Watts
HSN Code 85167920
Power Input 100–240V AC 50Hz
Warranty 1 Year Replacement

MODEL: FS-25

Coverage Area 2000 SQ. FT.

Model: FS-25

Rs. 4,849.00 (Per Unit, GST Inc.)

Coverage 2,000 Sq. Ft.
Frequency 18 kHz – 65 kHz (Auto)
Power Usage 3.0 Watts
HSN Code 85167920
Power Input 100–240V AC 50Hz
Warranty 1 Year Replacement

MODEL: F2-EI07ID

Coverage Area 2500 SQ. FT.

Model: F2-EI07ID

Rs. 6,899.00 (Per Unit, GST Inc.)

Coverage 2,500 Sq. Ft.
Frequency 15 kHz – 70 kHz (Multi)
Power Usage 3.8 Watts
HSN Code 85167920
Power Input 100–240V AC 50Hz
Warranty 1 Year Replacement

MODEL: 13R-DUO

Coverage Area 3500 SQ. FT.

Model: 13R-DUO (Dual Speaker)

Rs. 7,799.00 (Per Unit, GST Inc.)

Coverage 3,500 Sq. Ft.
Frequency 12 kHz – 75 kHz (Variable)
Power Usage 4.5 Watts
HSN Code 85167920
Power Input 100–240V AC 50Hz
Warranty 1 Year Replacement

🧪 Key Product Highlights

• Automatic Variable Frequency: Sweeps between 12 kHz and 75 kHz to prevent rodents from getting habituated to the sound.

• GST Inclusive: All quoted website prices are inclusive of 18% GST (HSN: 85167920).

• Safe & Clean: Inaudible to humans, dogs, and cats. Zero chemical residue or poisoned carcasses.

Product Installation & Setup Guide

Acoustic physics guidelines for maximizing rodent deterrence in homes, warehouses, and factories.

Clear Line-of-Sight Placement

Ultrasonic waves bounce off hard surfaces (concrete, tiles, metal) and are blocked by solid partitions. Ensure the speaker face is unobstructed and directed toward areas with highest rat traffic or suspected entry points.

Optimal Elevation (20 cm to 50 cm from floor)

For ground rats and mice, plug in or mount the unit 20–50 cm above floor level. For false ceiling rodent infestation, place the device directly inside the false ceiling grid facing the length of the void.

Continuous 24/7 Power Connection

Do not turn off the device during the day or night. It draws less than 4 Watts of power (less than Rs. 15 per month). Continuous operation prevents rodents from returning during off hours.

Sanitation & Food Sealing (First 7–10 Days)

Store food in airtight plastic or metal containers. Seal garbage bins. During days 3–7, rodent sightings may briefly increase as they become agitated and flee their nests. This confirms the sound is disturbing them.

✔ What to DO:

Face the speaker toward open room space or along perimeter walls.
Use one unit per enclosed room (sound cannot pass through brick doors).
Seal external holes (>1cm) with wire mesh after 10 days.
Keep LED indicator visible for power confirmation.

✖ What NOT to DO:

DO NOT place behind heavy curtains, sofas, or cardboard boxes.
DO NOT expose to direct rain or wash with running water.
DO NOT keep pet hamsters, guinea pigs, or rabbits in the same room.
DO NOT unplug the device intermittently; keep it running 24/7.

Download Manuals (User + Installation)

Official printable PDF manuals, wiring diagrams, and multi-language quick-start guides.

PDF Guide Version 2026 · 2.4 MB

F1-EI86HC (1500 SQ. FT.)

User Manual & Acoustic Installation Guide for domestic homes and apartments.

PDF Guide Version 2026 · 2.8 MB

FS-25 (2000 SQ. FT.)

Comprehensive Operating Handbook for bungalows, offices, and commercial establishments.

PDF Guide Version 2026 · 3.1 MB

F2-EI07ID (2500 SQ. FT.)

Heavy Commercial Installation and Industrial Bracket Mounting Manual.

PDF Guide Version 2026 · 3.6 MB

13R-DUO (3500 SQ. FT.)

Dual-Speaker Warehouse, Cold Storage & Food Processing Plant Architectural Manual.

Official Warranty Registration Page

Activate your 1-Year official replacement protection with your device serial number and purchase invoice details.

Full Name *

Mobile Number *

Email Address *

State / Region * (India's All City List) *

Purchased Product Model *

Purchase Platform *

Serial Number (on device back label) *

Date of Purchase (as per invoice) *

Invoice Number (as per invoice) *

Track Your Shipment

Select your courier service partner from India's official logistics network or track via your Order ID.

Select Courier Service Name *

Order ID or Courier AWB Docket Number *

Registered Phone Number *

Shipment Docket Reference

EI-ORD-98421

In Transit · On Schedule

✓

Order Verified

Surat HQ

✓

Packed & QC Passed

Dispatch Hub

🚚

In Transit

Hub Arrival

🏠

Doorstep Delivery

Estimated: 1–2 Days

India's All Courier Service Partners Direct Tracking Links:

Blue Dart Express ↗ Delhivery ↗ DTDC Courier ↗ India Post (Speed Post) ↗ Ekart Logistics ↗ XpressBees ↗ Shadowfax ↗ Ecom Express ↗ Shree Maruti Courier ↗ The Professional Couriers ↗ Trackon Couriers ↗ Shree Tirupati ↗ FedEx India ↗ Shiprocket Tracking ↗

Product Not Working — Support & Claims

Troubleshoot power & frequency sweep issues, or raise replacement requests under In-Warranty or Out-of-Warranty paths.

In Warranty (Under 1 Year)

Claim Free Doorstep Replacement

Devices purchased within 12 months with invoice are covered for 100% free doorstep repair or replacement.

Out of Warranty (> 1 Year)

Factory Service & 25% Trade-In

We offer factory-certified transducer replacement or a 25% Exchange Discount Coupon toward upgrading to a newer model.

Service Request Submission

Instant Online Quotation Generator

Add multiple models, automatically calculate quantity-wise discounts, and receive official GST-inclusive quotes.

Full Name *

Mobile Number *

Email Address *

Delivery City & PIN Code *

Select Device Model *

Quantity *

Line Price Rs. 3,499.00

Del

Selected Configurations: 1 Device Type (1 Total Unit)

Total Units: 1 Unit

Gross Subtotal: Rs. 3,499.00

Automatically Applied Quantity Discount: 5% (Use EI Coin Discount) — Rs. 174.95

Net Total (Inclusive of GST): Rs. 3,324.05

Taxable Value: Rs. 2,817.00 GST (18% Included): Rs. 507.05

Final Payable Amount: Rs. 3,324.00

📌 Important Notes:

Website prices are GST inclusive.
GST Rate: 18%
HSN Code: 85167920
Quotation validity: 15 Days.
Bulk quantity discounts are applicable automatically as per quantity slab.
B2B customers will receive an official formal quotation by email.

B2B Bulk Quantity Buyer

Commercial wholesale procurement for warehouses, food factories, agricultural storage, and institutions.

B2B Commercial Bulk Quotation Request

Company Legal Name *

Company GSTIN *

Contact Person Name *

Mobile Number *

Official Email for Quote Dispatch *

Delivery City & PIN Code *

Select Model * *

Expected Quantity *

Warehouse / Plant Area & Installation Notes

📌 Commercial Parameters:

Website prices are GST inclusive (GST Rate: 18% | HSN: 85167920).
Quotation validity: 15 Days.
Bulk quantity discounts applicable automatically as per slab.
Official proforma quotation with bank transfer details dispatched by email.

Dealers And Distributors in India

Locate verified Earth Innovation authorized dealers across Gujarat, Maharashtra, Delhi NCR, Karnataka and all Indian states.

Gujarat · Surat (HQ)

Earth Innovation Flagship Experience Hub

Ring Road, Textile & Electronics Trade Center, Surat, Gujarat 395002

Helpline: +91 78780 70749

Gujarat · Ahmedabad

Maruti Industrial & Pest Automation

GIDC Phase IV, Vatva Industrial Area, Ahmedabad, Gujarat

Contact: +91 98250 XXXXX

Maharashtra · Mumbai

Apex Bio–Pest Systems & Warehouse Care

Andheri-Kurla Road, MIDC Industrial Estate, Mumbai, Maharashtra

Contact: +91 98201 XXXXX

Delhi NCR · Okhla

Capital Hygiene & Agro Repeller Center

Okhla Industrial Area Phase II, New Delhi 110020

Contact: +91 98110 XXXXX

Karnataka · Bengaluru

South India Tech Repel Solutions

Peenya Industrial Area, Stage 3, Bengaluru, Karnataka 560058

Contact: +91 94480 XXXXX

Earth Innovation Rewards Program

Join. Earn. Save. Every order pays you back.

Sign Up & Get250EI Coins Free!

Join www.earthinnovation.in and receive 250 EI Coins instantly in your wallet.

EI COINS

1 EI Coin = ₹1 INR

Every coin has real shopping value!

Never Expire

These coins never expire and stay in your wallet for life.

How It Works

Create your free account at www.earthinnovation.in and instantly receive 250 EI Coins.

Use Your Coins

Prepaid Orders Only

Redeem your 250 EI Coins on prepaid orders only and enjoy instant savings.

Earn More — +100 EI Coins

After every eligible prepaid order, earn 100 EI Coins for your next purchase.

Reward Value

Welcome Bonus

250EI Coins

Worth ₹250

Every Order

100EI Coins

For your next order

1 EI Coin = ₹1 INR — every coin has real shopping value on eligible prepaid purchases.

Lifetime Validity

Your EI Coins never expire. Use them anytime.

Lifetime Wallet

Your coins stay safe in your wallet for life.

Earn Every Order

Earn 100 EI Coins after every prepaid order.

Real Value

1 EI Coin = ₹1. Real savings on every order.

Secure & Easy

Safe, simple, and rewarding shopping.

Terms & Conditions

250 EI Coins are credited once per new account.
Welcome coins can be redeemed on prepaid orders only.
100 EI Coins are awarded after each successful eligible prepaid order.
1 EI Coin = ₹1 discount value.
EI Coins are non-transferable and cannot be exchanged for cash.

Join Now & Start Earning 250 EI Coins Free!

Submit Other Queries & Inquiries

Have a custom question, installation challenge, or business proposal? Reach out directly to our engineering desk.

Frequently Asked Questions (95 FAQs)

Inbuilt search bar with dropdown scroll to show answers. Filter by topic or type keywords.

Blogs & Science Guides

Rodent control science, warehouse management, variable frequency modulation, and pest prevention guides.

Policies & Legal Compliance

Official terms of business, shipping & return guarantees, company quality standards, privacy practices, and verified ISO/CE certifications.

Official Terms & Conditions

Governing All Retail, Wholesale, and Online Transactions

Last Updated: February 2026 · Surat, Gujarat

Quick Summary: By accessing www.earthinnovation.in or purchasing our ultrasonic pest repellent systems, you agree to the legal terms outlined below. All sales include 18% GST (HSN: 85167920) and are backed by our standard 1-Year Manufacturer Warranty.

1. Introduction & Binding Agreement

These Terms and Conditions constitute a legally binding agreement between Earth Innovation® ("Company", "we", "us", "our") and the customer ("you", "user", "buyer"). This applies to all visitors, registered users, and commercial buyers purchasing through our website, authorized distributors, or official quotation orders.

2. Product Specifications, Pricing & GST

All device models (F1-EI86HC, FS-25, F2-EI07ID, 13R-DUO) are manufactured in India. The prices displayed on our website are inclusive of 18% Goods and Services Tax (GST). Official Tax Invoices are issued with our valid Gujarat GSTIN (24AAAAA0000A1Z5) under HSN Code 85167920.

Quotation Validity: Official B2C and B2B quotations generated through our portal remain valid for exactly 15 calendar days from the date of issuance.
Quantity Slabs: Discount tiers ranging from 5% to 45% are automatically applied based on order volume and confirmed in the proforma invoice.

3. Warranty Terms & Technical Limitations

Earth Innovation provides a 1-Year Comprehensive Manufacturer Warranty covering the ultrasonic transducer, microcontroller sweep circuitry, and internal power supply against manufacturing defects. The warranty does not cover damage resulting from:

Direct liquid submersion or continuous high-pressure water washing.
External electrical surges exceeding 280V AC without recommended spike protection.
Physical crushing, severe drop impact, or rodent gnawing on external power cabling.
Unauthorized opening, tampering, or modification of the sealed device housing.

4. Intellectual Property & Trademarks

"Earth Innovation®", the Earth Innovation logo, "STRONG WAVE®", transducer horn acoustic profiles, and all proprietary graphics, diagrams, and code on this portal are the exclusive intellectual property of Earth Innovation. Unauthorized reproduction, reverse-engineering, or resale under counterfeit branding is strictly prohibited under Indian Copyright & Trademark Acts.

5. Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of the Republic of India. Any legal dispute, claim, or controversy arising out of or relating to our products or services shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat, India.

Shipping, Delivery & Returns Policy

Pan-India Fast Dispatch, Transit Insurance & 7-Day Replacement Standard

Dispatch Hub: Surat Central Logistics Facility

Delivery Promise: All standard orders are dispatched within 24 business hours. Shipments travel with full transit insurance via Tier-1 Indian courier partners (Blue Dart, Delhivery, DTDC, India Post Speed Post, Ekart) with live SMS tracking.

1. Order Dispatch & Delivery Timelines

We ship across all 28 states and 8 union territories in India. Estimated delivery times from our Surat warehouse:

Metro Cities (Mumbai, Delhi NCR, Bengaluru, Chennai, Kolkata, Ahmedabad, Pune, Hyderabad): 2 to 3 Business Days.
Tier-2 & Tier-3 Cities (State Capitals & District Centers): 3 to 5 Business Days.
Rural, Northeast & Island Territories: 5 to 7 Business Days via India Post Speed Post.
Real-Time Tracking: Tracking AWB numbers and live carrier links are sent via SMS and WhatsApp as soon as packages are scanned at the hub.

2. Shipping Charges & Free Delivery

We offer 100% Free Standard Shipping on all prepaid orders placed on www.earthinnovation.in across India. For Cash on Delivery (COD) orders, a nominal carrier collection fee of ₹99 may apply at checkout.

3. 7-Day Doorstep Replacement Guarantee

If your Earth Innovation repeller arrives physically damaged during transit, has a missing component, or fails to power on upon unboxing:

Notify our support team within 7 calendar days of parcel delivery via WhatsApp (+91 78780 70749) or email (support@earthinnovation.in).
Provide a quick 10-second unboxing video or photo showing the transit damage or defect and the device serial number.
Our logistics team will arrange a free doorstep pickup and immediately dispatch a brand-new factory-sealed replacement unit.

4. Return & Refund Processing

In cases where a replacement cannot be provided or an order is cancelled prior to shipment, refunds are processed within 3 to 5 working days directly to the original payment source (UPI / Net Banking / Credit-Debit Card) with zero administrative deductions.

Earth Innovation® Company Policy

Ethical Manufacturing, Non-Toxic Pledge & Customer Commitment

ISO 9001:2015 Certified Corporate Standards

Our Mission: To replace hazardous chemical pest poisons, glue traps, and cruel kill methods across India with safe, humane, non-toxic, and scientifically proven ultrasonic frequency technology.

1. 100% Non-Toxic & Cruelty-Free Standard

Earth Innovation does not manufacture, promote, or distribute poisonous rodenticides, toxic baits, or glue boards. We believe modern pest control must be non-lethal, eco-conscious, and safe for family homes, food handling establishments, and sustainable agriculture.

2. Human & Domestic Pet Acoustic Safety

All Earth Innovation electronic repellers are engineered strictly within the ultrasonic spectrum (20 kHz to 65 kHz). These acoustic vibrations are completely imperceptible to humans, infants, dogs, cats, cows, and poultry, ensuring zero biological distress to household family members and domestic animals.

3. Rigorous Quality & Burn-In Testing

Every single device undergoes rigorous testing before leaving our Surat production facility:

48-Hour Continuous Burn-In Test: Validating power supply stability under fluctuating Indian grid voltages.
Spectrum Analyzer Calibration: Ensuring transducer output frequency sweeps accurately across 20 kHz–65 kHz at full sound pressure.
Surge & Over-Voltage Protection: Testing integrated metal-oxide varistors (MOV) up to 2.5 kV.

4. Customer Support SLA & Ethics

We maintain a strict Service Level Agreement (SLA): customer support queries submitted via our Help Center, WhatsApp helpline, or phone are acknowledged within 2 hours during active working hours (Monday to Saturday, 9:00 AM – 6:00 PM IST).

Official Privacy Policy

Data Protection, 256-Bit SSL Encryption & Zero Third-Party Sharing

In Compliance with Digital Personal Data Protection (DPDP) Standards

Your Privacy Matters: Earth Innovation® respects your personal data. We collect only the minimum information necessary to process your orders, register device warranties, and provide technical support. We never sell or rent your personal contact details to external marketing brokers.

1. Information We Collect

When you interact with our Help Center or store, we may collect:

Contact Information: Full name, telephone/mobile number, and email address.
Delivery Details: Shipping address, pin code, state, and GSTIN (for B2B corporate tax invoices).
Warranty & Device Data: Purchased model name, serial number, date of purchase, and invoice copy upload.

2. How We Use Your Information

Your information is used exclusively to:

Dispatch your order and deliver real-time courier tracking notifications via SMS/WhatsApp.
Register and authenticate your 1-Year Comprehensive Warranty certificate.
Generate official B2C and B2B PDF quotations upon your request.
Provide prompt customer service and warranty claim verification.

3. Payment & Financial Security

All online transactions on www.earthinnovation.in are protected by industry-grade 256-Bit SSL encryption. We partner with PCI-DSS compliant payment gateways (Razorpay/UPI). Earth Innovation does not store, view, or process your credit/debit card numbers, CVV, or banking passwords on our servers.

4. Cookies & Data Erasure Requests

We use essential functional cookies to keep track of your active Help Center session, search queries, and shopping cart. You may at any time request the complete deletion of your customer profile and stored contact details by sending an email to support@earthinnovation.in.

Company Certifications & Quality Credentials

Verified Industrial Certifications, Government Registrations & Standards Compliance

Accredited Production Facility · Surat, Gujarat

Earth Innovation® operates under strict national and international quality management protocols. Below are our verified certifications covering acoustic engineering, electrical safety, manufacturing quality, and environmental compliance:

Quality Management System

ISO 9001:2015 Certified

Certified for the Design, Development, Electronic Assembly, and Quality Assurance of Industrial & Domestic Ultrasonic Pest Repellent Systems.

✔ Verified & Active Surat Hub

European Safety Standard

CE Conformity Certified

Meets European health, electrical safety, and electromagnetic compatibility (EMC) standards. Zero electromagnetic interference with household electronics or Wi-Fi routers.

✔ CE Mark Verified EMC Compliant

Eco & Material Safety

RoHS Directive 2011/65/EU

100% Lead-free and compliant with restrictions on hazardous chemical substances in electrical and electronic equipment. Safe for humans, children, and food kitchens.

✔ 100% Lead Free Eco-Friendly

Govt. of India Enterprise

MSME / Udyam Registration

Officially recognized Indian manufacturing enterprise under the Ministry of Micro, Small and Medium Enterprises, Government of India.

✔ Udyam Registered Govt. of India

Indigenous Innovation

Make in India Initiative

100% indigenous research, transducer horn design, microcode algorithms, and physical assembly engineered in Surat, Gujarat.

✔ 100% Made in India Gujarat, India

Tax & Trade Compliance

GSTIN & HSN Classification

Registered under Central & Gujarat GST Acts. All devices are classified under official HSN Code 85167920 with 18% GST tax invoices.

✔ GSTIN: 24AAAAA0000A1Z5 HSN: 85167920

Certificate Verification Requests: Institutional buyers, corporate procurement officers, and government tenders requiring certified true copies of our ISO, CE, or MSME certificates can contact our legal desk at support@earthinnovation.in.

Still have questions? We're here to help.

Our technical support team is available Monday to Saturday, 9:00 AM – 6:00 PM IST. Average response time is under 2 hours.

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